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      PASAY CITY, Manila – Hyundai Asia Resources Inc. (HARI), the Philippines’ official distributor of Hyundai passenger and commercial vehicles, will be introducing the New Generation of the Hyundai XCIENT heavy-duty truck at the 2017 PHILCONSTRUCT Construction Show which will be held at the World Trade Center & SMX Convention Center, SM Mall of Asia from January 6 to 9, 2018.   PHILCONSTRUCT is the biggest construction show in the country. It caters both to the heavy equipment and machinery, …

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  • Hyundai Dream Center Philippines: Hyundai's Christmas Gift to our Underprivileged Youth

    (L-R) HARI Chairman Emeritus Richard L. Lee, HARI President and CEO Maria Fe Perez-Agudo, Plan International Philippines Country Director Dennis Guy O’Brien, and Plan International Korea External Relations Team Manager Choi Yun Sung

     

    December 5, 2017– Hyundai Asia Resources Inc. (HARI), the Philippines’ official distributor of Hyundai passenger and commercial vehicles, joined forces with the world’s third largest vehicle manufacturer, Hyundai Motor Company of South Korea (HMC) in …

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  • Hyundai Sparks GREEN Revolution in Marikina City

    At the Groundbreaking Ceremony of Hyundai Marikina were: (L-R) Hyundai Asia Resources, Inc. (HARI) SVP – Trade Operations and Development Cluster Numeriano Cortez, Jr., Marikina City Business Permits and Licensing Office Department Head Atty. Nancy Teylan, Marikina City First District Representative Bayani Fernando, Marikina City Mayor Marcelino Teodoro, Shaw Automotive Resources, Inc. (SARI) President Felix Limcaoco III, HARI President and CEO Ma. Fe Perez-Agudo, HARI EVP and CFO Ladislao …

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  • HARI grows by 12% in November with Grand Starex and Accent; H100 stages grand recoup

      “2017 PROVED TO BE UPBEAT FOR Hyundai, reflecting our driven and empowered industry. We expect to maintain this growth momentum, thereby contributing to the overall growth of the economy for 2017.” --Ma. Fe Perez-Agudo, HARI President and CEO   Performance and Drivers   Hyundai Asia Resources Inc. (HARI), the official distributor of Hyundai vehicles in the Philippines, registered positive year-to-date growth in Passenger Car (PC) and Light Commercial Vehicle (LCV) sales, growing by 12% …

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  • Hyundai Gears Up for 2018: Focused to Meet a Wide Range of Demands in Transport and Mobility

      Hyundai Asia Resources, Inc. (HARI), the Philippines’ official distributor of Hyundai passenger and commercial (trucks and buses) vehicles, gears up in anticipation of the government’s intensified push for infrastructure in 2018. With its line of passenger cars, commercial, and special vehicles braced for a wide range of mobility and payload requirements, HARI underscores its role as the Filipino’s lifetime partner to success.   “We are broadening our corporate horizon at a very opportune …

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Hyundai PH Cited for Outstanding After-Sales Service

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Following the recent recognition for exemplary customer service in the passenger car and commercial vehicle categories given by South Korean automotive giant Hyundai Motor Company (HMC), Hyundai Asia Resources, Inc. (HARI), the official distributor of Hyundai passenger and commercial vehicles in the Philippines, received the second highest ranking in the 2017 Philippines Customer Service Index (CSI) StudySM conducted by J.D. Power.

 

The study, now on its 17th year, was fielded between February and May 2017, where a total of 1,951 new vehicle owners participated. Respondents are owners who purchased their vehicles between February 2015 and May 2016 and who brought their vehicles to an authorized service center or dealer for maintenance or repair work between August 2016 and May 2017.

 

HARI bested the nine other mass market brands included in the study, registering impressive ratings in all five factors measured, namely: service quality; service initiation; vehicle pick-up; service, facility; and service advisor.

 

HARI President and CEO Ma. Fe Perez-Agudo noted, “This recognition validates that we are doing something right—and that is going the extra mile to deliver service with heart. As always, we give back the honor to our customers, keeping to our ‘Gusto’ promise: kung ano ang Gusto mo, Kaya naming ibigay. Kasama ninyo ang Hyundai sa biyahe ng buhay. Trust that the culture of service excellence at Hyundai will continue to grow and live on.”

 

Hyundai Philippines’ current campaign, “Gusto Ko, Kaya Ko, Sama Tayo,” transcends the standard definition of mobility. Beyond cutting edge design and technology offerings, Hyundai’s “Gusto” is driven by the Filipino customer’s dreams, needs, and values.

Team Hyundai and Accent Club member Froilan Santiago, a proud owner of a 2016 Accent, is one of the thousands of Hyundai car owners who have been at the receiving end of the first-rate after-sales service at Hyundai dealerships. Said Santiago, “I value that the service staff are easy to talk to and very accommodating with my requests and queries. I’m also impressed by the expertise and performance of the mechanics, who are very approachable. I believe (this) is important to customers.”

 

This same brand of customer focus is what Team Sante Fe member Mark Pangilinan appreciates most in Hyundai dealers. “Ever since I got my 2016 Sante Fe, I always make sure to avail of service only from Hyundai. They would update me on every detail and even call me a few days after the service just to check on the car. Hyundai never disappoints.”